Reviews for Affordable Dentures & Implants Springfield, OR

They were all nice and friendly and very knowledgeable of what they were doing!

Staff and Doctor very kind and thoughtful. Pleasant atmosphere.

Great customer service.

The dentist, was Awesome at his job all of his assistants, amazing. Every one of my visits of going there for my Appointmentsa was amazing job through every step of the way, very happy. With their work, thank you guys.

I am a return customer and trusting them with 2 implants this time.

I never felt judge and treated with upmost respect and care. From the front desk, to the techs in between and dr schwandt not only seemed confident but he made me feel confident and comfortable the whole time. Highly recommend for anyone wanting a better change to their smile.

They were so helpful and friendly. They understood my urgency, and were able to get me in faster than anyone else.

I went to Affordable Dental this week for the first time, The service was fantastic from the front desk ( Ashley) to the back of the room where the Dr and his staff who were all fantastic. going there for the first time was a good experience.

My experience with Affordable denture’s has been excellent. I purchased the premium Denture it is an excellent fit. The staff are very friendly and take excellent care of me. I would definitely recommend Affordable denture’s and implants.

--THIS 5 STAR REVIEW IS FOR A SPECIFIC OCCURRENCE. I am still learning about the company. --As you all know, dental work is insanely expensive and you don't always get a good job done, yet still owe the money. Often, you have to push the dentist to fix their mistakes. Some refuse. Miserable. Thus, you may find this long review worth reading: --On 04-29-24 I showed up as a new patient for a front tooth root extraction and implant. (A previous crown had snapped off at the gum line.) I was given a free exam and an incredibly advanced set of images were taken. The dental procedures were well explained and professionally done. --The appointment overall was a bit dragged out with some confusion afoot. They were aware of the problem and apologized, saying the office was new or had reopened as of 01-2024. (Clearly working the bugs out of their office systems.) --In the first step of their implant process, a mold was taken to be sent to a lab for a surgical guide to be made. An itemized estimate of the total cost was given to me. ($3,494.00, all out of pocket.) I was told it would be ready in 2 weeks or less, whereupon they would schedule the procedure. (My standard dentist quoted me $4,772.22 out of pocket, after insurance, for the same job.) --In 2 weeks, on 05-I3-24, I called to discover there was a snafu. (I hadn't heard from anyone.) They told me that Corporate wanted Springfield to wait so that patients would get the advantage of the new, improved machine (due to be in service in 3 weeks or so) to make the surgical guide. --The upshot was that the [previously] normal advice they gave patients was now [temporarily] wrong. Someone didn't get the memo. This is likely a challenge for the business model of the main corporation, the various labs, and the franchise together. -- It would now be a total 5-6 week wait for the guide. At that point an implant can then be placed. ---- THEN, A SURPRISE a couple days later. Ashley, a coordinator, called me. Dera Lynn, a particularly competent dental assistant with a high amount of insight, knowledge, and humanity, had arranged a for a complimentary "Flipper", (a retainer with a tooth on it that snaps into place) to be made for me. Dera Lynn's act of empathy for my humiliating, dysfunctional, and isolating situation, (and I suppose too, as a recompense for the delay) was outstanding. It also shows you that this franchise has equitable policies, perhaps made possible due to the corporate franchise rules. (?) --They did this on their own without a word from me. How refreshing. How appreciated. --In this day and age, how often do you see old-fashioned, moral, virtue-based-behaviors on the part of the whole office and especially Dera Lynn? Honesty, sincere-endeavor, kindness, caring, fairness, responsibility, friendliness, competence. It makes me trust them and willing to work with them as their office evolves. (Any medical office requires herculean organization.) --On 05-16-24 I received the complimentary "Flipper". (Normally $400.00 to $500.00.) It doesn't hurt and it makes it possible to be in my home and in public, smiling again while I wait. I am thrilled and thankful. To be sincerely cared for and respected with compassion feels wonderful. GOING FORWARD Implants and Dentures are their specialty and all that they do. It should be good. If the final implant works well and looks up to par, I will be an avid fan of this company. In a year or so, they should have their systems fixed. That would make Affordable Dentures and Implants a great resource at a significant financial savings for this kind of work. I will update this review then.